Configuring VNXE_MONITOR probe - error
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Configuring VNXE_MONITOR probe - error


Article ID: 235786


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


I have added the VNXE_MONITOR probe (1.03) along with the Unisphere CLI. 

I have configured a single profile and am receiving login errors.

I verified the credentials on the Storage Array and also checked the logs on the array to determine if UIM is even trying to log in - I do not see any attempts from UIM

Here is the probe log:

Mar 01 09:14:15:948 [Data Collector -, vnxe_monitor] output error for /sys/time is [] 
Mar 01 09:14:15:948 [Data Collector -, vnxe_monitor] Inventory update failed. Sending resource alarm 
Mar 01 09:14:15:949 [Data Collector -, vnxe_monitor] (1) error, Inventory update failed for ##.##.#.#: Failed to contact SP A and SP B:
 at com.nimsoft.probe.framework.genprobe.GenInventory.handleInventoryUpdateException( 
 at com.nimsoft.probe.framework.genprobe.GenInventory.update( 
 at com.nimsoft.probe.framework.genprobe.GenSession.updateInventory( 
 at com.nimsoft.probe.common.ctd.CtdSession.doInventoryUpdate( 
 at com.nimsoft.probe.framework.genprobe.GenProbeDataCollector.executeSessionUpdateInventory( 
 at com.nimsoft.probe.common.ctd.ProbeDataCollector.execute( 
 at com.nimsoft.probe.framework.genprobe.GenProbeDataCollector.execute( 
 at com.nimsoft.probe.framework.genprobe.VNXEDataCollector.execute( 
 at java.util.concurrent.Executors$ 
 at java.util.concurrent.FutureTask.runAndReset( 
 at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301( 
 at java.util.concurrent.ScheduledThreadPoolExecutor$ 
 at java.util.concurrent.ThreadPoolExecutor.runWorker( 
 at java.util.concurrent.ThreadPoolExecutor$ 
Caused by: (12) login failed, Failed to contact SP A and SP B:  
 at com.nimsoft.probe.clariion.vnxe1600.ClariionVNXEProbe.connectToVNXE( 
 at com.nimsoft.probe.clariion.vnxe1600.ClariionVNXEProbe.testResource( 
 at com.nimsoft.probe.clariion.vnxe1600.ClariionVNXEProbe.getUpdatedInventory( 
 at com.nimsoft.probe.framework.genprobe.GenInventory.update( 
 ... 14 more 


Release : 20.3

Component : UIM - VNXE_MONITOR


There is a permissions related problem preventing the probe from working.

Mar 01 09:31:24:452 [Connection tester - 0, vnxe_monitor] Executing Command:  E:\EMC\Unisphere CLI -d ##.##.#.# -u causer -p ###### /sys/time show
Mar 01 09:31:24:452 [Thread-6, vnxe_monitor] /sys/time failed
Mar 01 09:31:24:453 [Thread-6, vnxe_monitor] Cannot run program "E:\EMC\Unisphere CLI": CreateProcess error=5, Access is denied
 at java.lang.ProcessBuilder.start(
 at com.nimsoft.probe.clariion.vnxe1600.commands.ExeProcRunner$
Caused by: CreateProcess error=5, Access is denied
 at java.lang.ProcessImpl.create(Native Method)
 at java.lang.ProcessImpl.<init>(
 at java.lang.ProcessImpl.start(
 at java.lang.ProcessBuilder.start(
 ... 1 more


The probe needs the full path to the CLI exe file and not just the installed directory.

Additional Information

An apostrophe is not allowed in the password.