DLP agent edpa wont stay running
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DLP agent edpa wont stay running

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Article ID: 235725

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Updated On:

Products

Data Loss Prevention Core Package

Issue/Introduction

Agent will not stay running.

 

Environment

All Agent versions

Cause

Level: SEVERE
Source: Communication.CurlTransportLayer
Message: Private key is not valid. Error: error:06065064:digital envelope routines:EVP_DecryptFinal_ex:bad decrypt

Bad install private key not valid.

Resolution

Uninstall and reinstall the agent. In some cases it would be best to create a new agent package and roll out just to ensure that the proper certificate is rolled out.