DLP agent edpa wont stay running

Products

• Data Loss Prevention Core Package

Issue/Introduction

Agent will not stay running.

 

Environment

All Agent versions

Cause

Level: SEVERE
Source: Communication.CurlTransportLayer
Message: Private key is not valid. Error: error:06065064:digital envelope routines:EVP_DecryptFinal_ex:bad decrypt

Bad install private key not valid.

Resolution

Uninstall and reinstall the agent. In some cases it would be best to create a new agent package and roll out just to ensure that the proper certificate is rolled out.