icmp probe fails to start after probe upgrade

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

icmp probe running 1.22 or 1.23

This is upgraded to 1.24HF1 or 1.27 

Fails with error

Feb 24 22:55:15:272 [6008] Controller: Max. restarts reached for probe 'icmp' (command = <startup java>)
Feb 25 00:14:35:535 [main, icmp] Error starting icmp probe: (90) Configuration error, No value found for key readonly/monitors/RESOURCE/AverageResponse/qos_name
Feb 25 00:14:35:535 [main, icmp] Error starting icmp probe: 
Feb 25 00:14:35:536 [main, icmp] (90) Configuration error, No value found for key readonly/monitors/RESOURCE/AverageResponse/qos_name
 at com.nimsoft.nimbus.NimConfig.getValue(NimConfig.java:856)
 at com.nimsoft.probe.framework.genprobe.tools.ProbeSchemaCfgFormatTranslator.renameKey(ProbeSchemaCfgFormatTranslator.java:136)
 at com.nimsoft.probe.framework.genprobe.tools.ProbeSchemaCfgFormatTranslator.translateToMondefFormat(ProbeSchemaCfgFormatTranslator.java:60)
 at com.nimsoft.probe.framework.genprobe.tools.ProbeSchemaCfgFormatTranslator.openMondefFormat(ProbeSchemaCfgFormatTranslator.java:23)
 at com.nimsoft.probe.framework.genprobe.GenProbeBase.openMondefCfg(GenProbeBase.java:219)
 at com.nimsoft.probe.framework.genprobe.GenProbeBase.createMonitorDefsMgr(GenProbeBase.java:211)
 at com.nimsoft.vm.BaseProbe.getMonitorDefsMgr(BaseProbe.java:254)
 at com.nimsoft.probe.framework.genprobe.GenProbeBase.<init>(GenProbeBase.java:172)
 at com.nimsoft.probe.framework.genprobe.GenProbeBase.<init>(GenProbeBase.java:146)
 at com.nimsoft.probe.framework.devkit.ProbeBase.<init>(ProbeBase.java:31)
 at com.nimsoft.probe.network.icmp.ICMP.<init>(ICMP.java:122)
 at com.nimsoft.probe.network.icmp.Main.main(Main.java:28)

Even after the probe has been reverted back to version 1.23 by redeploying previous versions on top of the existing probe, this does not work and has the java startup error.

Environment

• Release: 20.3 /20.4
• Component : UIM - ICMP
• icmp versions-> 1.23, 1.24HF1, 1.27, and 1.28

Resolution

This has been identified as a defect and will be fixed in next release of the icmp probe 

Workaround

Upgrade the probe to v1.28 and change the probe arguments to below string:

-Djava.library.path=lib -jar icmp.jar

 

Restart the icmp probe and the probe will be activated.