The recommended method for uninstalling Symantec IT Analytics (ITA) is via the IT Analytics Server Setup application. When this method is unavailable or fails to complete, manually removing the product may be necessary. Because ITA utilizes a distributed architecture, administrator access to each of the component servers is required to complete this process.
Release : 2.9.x
Component : Microsoft Internet Information Services, Microsoft SQL Server, Microsoft SQL Server Analysis Services, Microsoft SQL Server Reporting Services
To manually remove ITA and its components, follow the steps of each section of this procedure:
IT Analytics (application)
%SystemDrive%\Program Files\Bay Dynamics
%SystemDrive%\ProgramData\BayDynamics
%SystemDrive%\Program Files\Bay Dynamics
%SystemDrive%\ProgramData\BayDynamics
ITA does not make any changes to the Windows Registry. Certain third-party software prerequisites may modify the Registry (e.g., Microsoft .NET framework 4.7.1, Oracle Client) and must be removed independently. Windows Server features and roles must also be removed (if desired) per Microsoft's instructions.