When troubleshooting LDAP issues, it may be necessary to try restarting the LDAP agents.
LDAP Communication is controlled by:
LDAP virtdb (ldap_virtdb) - Agent for communication with LDAP Servers
Release : 17.x
Component : SDM - Authentication/LDAP/AD/EEM
It may be necessary to restart ldap_virtdb when seeing various LDAP issues
To Restart the LDAP agents you can:
1) End the ldap_virtdb task in Task Manager:
2) You can obtain the PID of ldap_virtdb.exe from Task Manager or by running pdm_status and killing the PID in a command prompt
pdm_ldap_test is a good command for testing the ldap connection
You can verify the process restarted by checking the timestamp of ldap_virtdb in pdm_status