After upgrade from UIM version 20.3.3 to 20.4 some users no longer have one of the Operator Console OC menus (e.g. "Groups", "Inventory") visible in the tabs on the left side.
In the ACL, the "OC Menus" tab has the correct options selected but still the users cannot see these menus.
Release : 20.4
- This is related to leftover data from the old USM portlet.
This is resolved by applying the OC CU2 patch for 20.4.
If you have not yet applied CU2, you may execute the following query against the UIM backend database to resolve this issue:
delete from umpHiddenViews where groupName like 'USM%';
It is not necessary to restart anything; after running this query, the affected users should log out of OC and then log back in.