CA PAMSC: serevu account lock not work on PAMSC 14.1 CP4

Products

• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

On PAMSC 14.1 CP4, serevu account lock doesn't work and following error is recorded.

 

 serevu: Failed to set test's password and shell, at host 'localhost'.
 (localhost) Unix : ====== ERROR: Failed to receive reply Connection reset by peer

 

You can see the error in syslog if it is configured, or on the terminal when running 'serevu nodaemon' and the problem was reproduced

 

Environment

Release : 14.1 CP4

Component : PAM SERVER CONTROL ENDPOINT 

Cause

This is a known bug recorded in DE527184

Resolution

The issue is fixed in PAMSC 14.1 CP5 (14.10.50.61). Please upgrade to PAMSC 14.1 CP5 to resolve this problem.

Below PAMSC 14.1 CP5 release note, i.e.

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager-server-control/14-1/release-notes/release-notes-14-1-cp-05.html

shows the defect is fixed in 14.1 CP5

The customer can download PAMSC 14.1 CP5 here

https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/CA-Privileged-Access-Manager-Server-Control-Endpoint-Compatibility-Matrix/16749#Solaris