DX Dashboard report does not show correct timestamp

Products

• CA Application Performance Management SaaS

Issue/Introduction

DX APM SaaS dashboard reporting showing inaccurate data on the X-Axis.

We scheduled report for data range between 3rd Feb 14:00 to 17:59, but when receiving the report over email, it shows x axis from 19:00 to 22:00 but when we look at the metrics data it was for 14:00 to 17:59.

Attaching the report we received for your reference.

Also it would be helpful if you can add feature to data range selection for dashboard reports while scheduling the report, which doesn't exist today. you can only select when to trigger the dashboard.

 

 

Environment

Release : SAAS

Component : Integration with APM

Resolution

Engineering's response . This is a report labelling issue:

Issue Reported: When receiving the report over email, it shows x axis from 19:00 to 22:00 but when we look at the metrics data it was for 14:00 to 17:59.

Response: 

14:00 EDT equals to 19:00 GMT. This would explain why there are two different times

- The Dashboard saved timestamp should be in your local browser time zone, assuming it is EDT in this case.

- The report is generated by the backend Service, in GMT. looking at the generated report, and don't anywhere mentioning time zone, so it should be still GMT.

So, it appears to be reporting the expected data. But with the GMT not EDT time since that is on the backend.

There is also confusion since the report has no time zone included.

Enhancement Request created.