(Risk alert: user not recognized ) What does this mean?
Article ID: 235150
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Issue/Introduction
(Risk alert: user not recognized ) What does this mean?
arcotafm.log
2022-02-18 10:51:35,290 [http-nio-8080-exec-4] INFO common.pool.PoolableSocketFactory(49) [] -> Attempting to create a new socket to[10.158.120.43:9744]
2022-02-18 10:51:35,290 [http-nio-8080-exec-4] DEBUG common.pool.PoolManager(119) [] -> Successfully borrowed object from [10.158.120.43:9744]
2022-02-18 10:51:35,407 [http-nio-8080-exec-4] INFO common.pool.PoolableSocketFactory(70) [] -> Attempting to close socket [hyamappdev02:9744]
2022-02-18 10:51:35,407 [http-nio-8080-exec-4] INFO common.pool.PoolManager(174) [] -> Successfully invalidated the object of the pool [10.158.120.43:9744]. CPS 0
2022-02-18 10:51:35,407 [http-nio-8080-exec-4] WARN pool.transport.PooledTCPTransport(102) [] -> Network error - socket exception:
com.arcot.webfort.common.pool.exception.TransportException: Network error - socket exception:
at com.arcot.webfort.common.pool.transport.TCPTransport.read(TCPTransport.java:165) ~[arcot-webfort-common.jar:8.2]
at com.arcot.webfort.common.pool.transport.PooledTCPTransport.read(PooledTCPTransport.java:211) ~[arcot-webfort-common.jar:8.2]
at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:88) [arcot-webfort-common.jar:8.2]
at com.arcot.webfort.common.pool.transport.PooledTCPTransport.sendReceive(PooledTCPTransport.java:59) [arcot-webfort-common.jar:8.2]
at com.arcot.webfort.issuance.api.impl.IssuanceAPICommunication.sendReceive(IssuanceAPICommunication.java:59) [arcot-webfort-issuance.jar:8.2]
at com.arcot.webfort.issuance.api.impl.CredIssuanceImpl.fetchQnAConfiguration(CredIssuanceImpl.java:553) [arcot-webfort-issuance.jar:8.2]
at com.arcot.integrations.frontend.tasks.lifecycle.GetQuestionsTask.executeTask(GetQuestionsTask.java:110) [afm_framework.jar:9.1.01]
at com.arcot.integrations.frontend.tasks.TaskEngine.invoke(TaskEngine.java:78) [afm_framework.jar:9.1.01]
at com.arcot.integrations.frontend.tasks.TaskEngine.invoke(TaskEngine.java:39) [afm_framework.jar:9.1.01]
at com.arcot.integrations.frontend.authmodules.impl.QNAAuthSrvcIntegratorImpl.create(QNAAuthSrvcIntegratorImpl.java:69) [afm_framework.jar:9.1.01]
at com.arcot.integrations.frontend.authmodules.helpers.controller.AuthenticationFlowManagerEngine.executeDecideMigrationFlow(AuthenticationFlowManagerEngine.java:350) [afm_framework.jar:9.1.01]
at org.apache.jsp.MasterController_jsp._jspService(MasterController_jsp.java:538) [arcotafm/:?]
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [jasper.jar:8.5.73]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) [servlet-api.jar:?]
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465) [jasper.jar:8.5.73]
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383) [jasper.jar:8.5.73]
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331) [jasper.jar:8.5.73]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) [servlet-api.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.73]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.73]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.73]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.73]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.73]
at com.arcot.integrations.frontend.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:94) [afm_framework.jar:9.1.01]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.73]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.73]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196) [catalina.jar:8.5.73]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:8.5.73]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542) [catalina.jar:8.5.73]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [catalina.jar:8.5.73]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.73]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698) [catalina.jar:8.5.73]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:8.5.73]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364) [catalina.jar:8.5.73]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:624) [tomcat-coyote.jar:8.5.73]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:8.5.73]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831) [tomcat-coyote.jar:8.5.73]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1673) [tomcat-coyote.jar:8.5.73]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.73]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:8.5.73]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:8.5.73]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.73]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_172]
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:210) ~[?:1.8.0_172]
at java.net.SocketInputStream.read(SocketInputStream.java:141) ~[?:1.8.0_172]
at com.arcot.webfort.common.pool.transport.TCPTransport.read(TCPTransport.java:152) ~[arcot-webfort-common.jar:8.2]
... 42 more
2022-02-18 10:51:35,409 [http-nio-8080-exec-4] INFO api.impl.TxnMarker(45) [] -> Txn-End : OP=fetchQnAConfiguration | CTxID=_NLF6_2_31 | STxID=SDKEXCEPTION | RC=5 | REC=0 | TOT=240 | SRT=82 | TGC=0 | TRC=0 | TWR=0 | TRD=272 | TCR=0 | RTC=2 | NCA=0 | NCB=1
2022-02-18 10:51:35,409 [http-nio-8080-exec-4] WARN integrations.frontend.LifeCycleStateData(745) [] -> 707021346: Unable to connect to WebFort server: Server is unreachable. |20220218015124.681.60a719f6
2022-02-18 10:51:35,409 [http-nio-8080-exec-4] ERROR integrations.frontend.LifeCycleStateData(733) [] -> 707029046: Server request result unexpected: Fetching questions for (user,org)=(test,ldaporg) (GetQuestionsTask) |20220218015124.681.60a719f6
2022-02-18 10:51:35,409 [http-nio-8080-exec-4] INFO integrations.frontend.LifeCycleStateData(741) [] -> Root cause: Server is unreachable. |20220218015124.681.60a719f6
2022-02-18 10:51:35,410 [http-nio-8080-exec-4] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> Decide migration exiting create function for credential QNA |20220218015124.681.60a719f6
2022-02-18 10:51:35,410 [http-nio-8080-exec-4] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> Decide migration execution ends. |20220218015124.681.60a719f6
2022-02-18 10:51:35,410 [http-nio-8080-exec-4] INFO integrations.frontend.LifeCycleStateData(741) [] -> Next state: 9957 |20220218015124.681.60a719f6
2022-02-18 10:51:35,410 [http-nio-8080-exec-4] INFO integrations.frontend.LifeCycleStateData(741) [] -> ->OK)->GatherConfigValuesTask->OK)->GatherTokenIDTask->OK)->GatherSiteMinderVarsTask->OK)->GetTokenDataTask->OK)(State #7->FetchArcotUserDetails->LoadUserDetailsTask->OK)->DecideMigrationTask->OK)->OK)->FetchArcotUserDetails->LoadUserDetailsTask->OK)->DecideMigrationTask->OK)->OK)(State #52->/core/migrationmessage.jsp)(State #52->presentRiskScript.jsp)->GatherRiskDataTask->OK)->EvalRiskTask->USERINV)(State #52->/core/enroll0.jsp)->VerifyLDAPCredentials->OK)->GetQuestionsTask->ERROR)(State #45(State #52->/core/displayfailurereason.jsp) |20220218015124.681.60a719f6
2022-02-18 10:51:35,412 [http-nio-8080-exec-4] DEBUG helpers.util.CustomTemplateBean(105) [] -> Resource bundle set is default 'jspStrings'.
2022-02-18 10:51:41,444 [http-nio-8080-exec-6] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> Invoking: com.arcot.integrations.frontend.tasks.FormatResultForSiteMinderTask |20220218015124.681.60a719f6
2022-02-18 10:51:41,445 [http-nio-8080-exec-6] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> ArcotAFM exception notice.707098252 while determining if user requires migration: Risk alert: user not recognized |20220218015124.681.60a719f6
2022-02-18 10:51:41,445 [http-nio-8080-exec-6] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> Invoking: com.arcot.integrations.frontend.tasks.UpdateTokenServerTask |20220218015124.681.60a719f6
2022-02-18 10:51:41,445 [http-nio-8080-exec-6] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> Updating Token with {ArcotAuthUILandingURL=http://logindev.skhynix.com:8080/arcotafm/master.jsp?profile=skhynix,AuthErrMsg=ArcotAFM exception notice.707098252 while determining if user requires migration: Risk alert: user not recognized,LogMsgFromFrontEnd=ArcotAFM exception notice.707098252 while determining if user requires migration: Risk alert: user not recognized,ShimPostEval=NoPostEval,AuthReturnReason=35,NextShimAction=Failure,AuthUserMsg=Risk alert: user not recognized,} |20220218015124.681.60a719f6
2022-02-18 10:51:41,445 [http-nio-8080-exec-6] DEBUG toksvr.client.SimpleTSClientImpl(597) [] -> Sending update request to http://10.158.120.43:8082/arcotsm/servlet/tokens/60a719f6830406af14e86a1f06203d91ee7becfd
2022-02-18 10:51:41,447 [http-nio-8080-exec-6] DEBUG toksvr.client.SimpleTSClientImpl(319) [] -> Wrote the data: {UserId=cn=test,dc=skhynix,dc=com, RegenerateId=true, TokenData={"TsToken":{"LogMsgFromShim":"Authentication in progress","ShimPostEval":"NoPostEval","TimeStamp":"2022-02-18.10:48:54 AM","UserId":"cn=test,dc=skhynix,dc=com","LogMsgFromFrontEnd":"ArcotAFM exception notice.707098252 while determining if user requires migration: Risk alert: user not recognized","AuthStatus":"In Progress","LoginUserId":"test","NextShimAction":"Failure","DateTimeLastActivity":"20220218015124.681","Issuer":"Arcot State Manager on hyamappdev02/10.158.120.43","ValidateUserData":"90A0A07060D717F","AuthReturnReason":"35","ArcotAuthUILandingURL":"http://logindev.skhynix.com:8080/arcotafm/master.jsp?profile=skhynix","ShimReturnFCCURL":"http://logindev.skhynix.com:8001/arcotlogin/shimfinal2.fcc","AuthErrMsg":"ArcotAFM exception notice.707098252 while determining if user requires migration: Risk alert: user not recognized","DateTimeIssued":"20220218015124.681","AuthUserMsg":"Risk alert: user not recognized","Creator":"skhynix","BackingAuthFirstPageInput":"","TokenLoggingId":"20220218015124.681.60a719f6"}}}
2022-02-18 10:51:41,462 [http-nio-8080-exec-6] DEBUG integrations.frontend.LifeCycleStateData(729) [] -> State Manager updateToken successful{"TokenId":"07fcbf66f72545a46bc8130ed80a7b8ede69267f"} |20220218015124.681.60a719f6
2022-02-18 10:51:41,462 [http-nio-8080-exec-6] INFO integrations.frontend.LifeCycleStateData(741) [] -> ->OK)->GatherConfigValuesTask->OK)->GatherTokenIDTask->OK)->GatherSiteMinderVarsTask->OK)->GetTokenDataTask->OK)(State #7->FetchArcotUserDetails->LoadUserDetailsTask->OK)->DecideMigrationTask->OK)->OK)->FetchArcotUserDetails->LoadUserDetailsTask->OK)->DecideMigrationTask->OK)->OK)(State #52->/core/migrationmessage.jsp)(State #52->presentRiskScript.jsp)->GatherRiskDataTask->OK)->EvalRiskTask->USERINV)(State #52->/core/enroll0.jsp)->VerifyLDAPCredentials->OK)->GetQuestionsTask->ERROR)(State #45(State #52->/core/displayfailurereason.jsp)(State #50->FormatResultForSiteMinderTask->OK)->UpdateTokenServerTask->OK)(State #52->redirect.jsp) |20220218015124.681.60a719f6
2022-02-18 10:51:41,464 [http-nio-8080-exec-6] DEBUG helpers.util.CustomTemplateBean(105) [] -> Resource bundle set is default 'jspStrings'.
Environment
Release : 9.1
Component :
Resolution
This can be caused because of the Wrong port is mapped in arcotafm.property (WebFortauthentication.port.1).
So - Verify the port accordingly
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