Username and Password in the Login page always displays in English for the first time

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When we try to login to the Clarity PPM application, the Username and Password gets displayed in English, for the first time. On subsequent login attempts (such as when we logout and login without closing the browser), the Username and Password gets displayed in the language the account is set to (ex: German).

Environment

Version: 16.0.1

Resolution

This is because when the application shows the login screen for the first time, it does not have any way to pre-empt the language of the account the user would be logging into. On subsequent re-login (provided the user does not close the browser), this information is inferred from the previous session that was active, from that specific browser.

This behaviour cannot be changed with the Localization (Beta) feature of the product.