A device appear in our SNMPCollector probe with this error : "Profil in failure state".
If we look at the log of SNMPCollector probe, the following error is shown :
Feb 03 xx:xx:xx [Thread-9, snmpcollector] Discovery of device XXXXXX exceeded max discover time of 15 minutes. Will retry on next discovery interval.
Can we increase the discovery time by any way ?
In the snmpcollector.cfg, I don't see any parameter referring to discovery time.
The business impact is high, device cannot be discovered and then monitored due to this error.
Release : 20.4
- SNMPCollector 4.05T1
- Hub 9.34
- CentOS 7.6
Add below key in probe's Raw Config --> Setup section: DISCOVER_DEVICE_TIMEOUT=30
Here 30 mins is the timeout for discovering the device.
You can adjust this parameter based upon the requirement.