How to configure SMTP Server settings in the console

Products

• Client Management Suite

Issue/Introduction

If there is no SMTP Server settings configured in the console, the automation policies or the tasks which should send an email fail with the following error:

 

An unknown exception was thrown on server side.

Altiris.NS.Exceptions.AeXException: There was an error sending your message. Make sure you have entered a valid SMTP server and port. ---> System.FormatException: The specified string is not in the form required for an e-mail address. at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index) at System.Net.Mail.MailAddressParser.ParseMultipleAddresses(String data) at System.Net.Mail.MailAddressCollection.ParseValue(String addresses) at Altiris.NS.Utilities.MailStdScripting.AddRecipients(MailAddressCollection col, String list) at Altiris.NS.Utilities.MailStdScripting.PrepareEmailMsg(SMTPSettings smtpSettings, AltirisMailMessage amail, SmtpClient& smtp) at Altiris.NS.Utilities.MailStdScripting.Send(AltirisMailMessage amail, Int32 retries) --- End of inner exception stack trace --- at Altiris.NS.Utilities.MailStdScripting.Send(AltirisMailMessage amail, Int32 retries) at Altiris.TaskServerTasks.SendEmailTask.AltirisNSSendEmailHandler.SendEmail(String to, String cc, String bcc, String from, String fromName, String subject, String message, Boolean plainTxtFormat, Int32 retryCount) at Altiris.TaskServerTasks.SendEmailTask.SendEmailServerTask.SendEmail(ParameterValueCollection input) at Altiris.TaskServerTasks.SendEmailTask.SendEmailServerTask.OnExecute(IServerTaskExecutionInstance instance) at Altiris.TaskManagement.ServerTasks.BaseServerTask.OnExecute(ITaskExecutionEngine engine, IServerTaskExecutionInstance instance, TaskInstanceRequest request) at Altiris.TaskManagement.ServerTasks.BaseServerTask.Execute(ITaskExecutionEngine engine, IBaseTaskExecutionInstance instance, TaskInstanceRequest request) at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.ExecuteTaskHandler()

Or

An unknown exception was thrown on server side.

System.ArgumentException: There was no 'to' address specified, and the admin e-mail address has not been configured Parameter name: to at Altiris.TaskServerTasks.SendEmailTask.SendEmailServerTask.SendEmail(ParameterValueCollection input) at Altiris.TaskServerTasks.SendEmailTask.SendEmailServerTask.OnExecute(IServerTaskExecutionInstance instance) at Altiris.TaskManagement.ServerTasks.BaseServerTask.OnExecute(ITaskExecutionEngine engine, IServerTaskExecutionInstance instance, TaskInstanceRequest request) at Altiris.TaskManagement.ServerTasks.BaseServerTask.Execute(ITaskExecutionEngine engine, IBaseTaskExecutionInstance instance, TaskInstanceRequest request) at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.ExecuteTaskHandler() 

Environment

Release: 8.x

Cause

There are no SMTP settings configured in Notification Server settings

Resolution

Go to Settings > All Settings> Notification Server> Notification Server Settings

check the E-Mail tab and enter valid SMTP server inputs.