Script uninstall Symantec VIP Desktop Client software
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Script uninstall Symantec VIP Desktop Client software

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Article ID: 234875

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Updated On:

Products

VIP Service

Issue/Introduction

The need to remove the VIP Desktop Client credential through a command line script

Environment

VIP Access: Version 2.2.4.44

 

Cause

Sometimes it may be necessary to mass remove VIP client software or through a scripted process

Resolution

First, click Start and search for the Command Prompt. Then select the command prompt app from the relevant search result, then right-click and select “Run as administrator“.

  • msiexec.exe /x {58594A65-ACD7-41A2-B6ED-2597777F2850} /qn

 

Registry key containing local credential information will remain and can also be removed with the following command:

  • reg delete "HKEY_CURRENT_USER\SOFTWARE\Symantec\VIP Access Client" /f

Additional Information

Different versions of the VIP Access Client will have a different Windows Installer Product code (i.e., {58594A65-ACD7-41A2-B6ED-2597777F2850} )

The previous command line is for the latest version of Symantec VIP Desktop Access Client of version 2.2.4.44

If a different version is being uninstalled, then the Windows Installer Product code can be found by browsing into the Windows Registry to the following key:

  • HKLM\Software\Classes\Installer\Products\{find key with "VIP Access" in ProductName}