Customer is using a broker with a non standard/non default port.
Harweb is able to display the login screen, but login attempts generate the following error:
Comm error: -306
Harvest Software Change Manager all versions and platforms
In scenarios like this, Harvest may have been configured to use a different default port number instead of 5101.
In this situation, Harweb will need to be configured for this new port number as well.
This can be done by implementing the "rtserverport" option. Edit the harweb.cfg, located in the \harweb\WEB-INF directory, to implement the change.
Example:
For information on changing the default port number for the Harvest broker from 5101 to another port see: Configure Enterprise Communicator (PEC) - The RTserver Port Number
For information on the 306 and 307 comm errors see: The 306 and 307 comm errors