PAM-SC installation

Products

• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

 

Installing  PAMSC 14.1 (server release to support a new database version - Oracle 19c) on a Red Hat 7.7 server using the following files:

PAMSC_PRM_3PARTY_DE478310_14_1_486_LNX.iso

PAMSC_PRM_SRV_DE478310_14_1_486_LNX.iso

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager-server-control/14-1/release-notes/solutions-and-patches.html

The installation process stopped due to missing package: db4.i686

Checking the required RPM packages it appears that db4.i686 is not applicable to RHEL 7x:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager-server-control/14-1/implementing/install-ca-privileged-access-manager-server-control/prepare-the-server-for-installation.html#concept.dita_d9ba5b5404e1cae1ba1400453893dd223c21797f_Linux

 

 

Environment

Release : 14.1

Component :

Cause

There is a problem with the OS binary "lsb_release" on RHEL 7.7 server and because of that the installer is still expecting db4.

Resolution

 

We can solve this problem by following the below steps:

 

1. There is a problem with the OS binary "lsb_release" on RHEL 7.7 server and because of that the installer is still expecting db4.

   We can solve this problem by following the below steps:

    

   1. Go to ISO mount location and run the ENTM installer 

   <mount folder>/EnterpriseMgmt/Disk1/InstData/NoVM/

   ./install_EntM.bin -i console

    

   2. Choose locale

    

   3. Open a duplicate session and go to the temporary folder created with installer data.

   e.g.; /tmp/560207.tmp

   Note: pick the latest folder (can refer the time stamp)

    

   4. Update the shell script "entm_prereq_check.sh"

   Comment the majversion command and set it to 7

           #majversion=$(lsb_release -rs | cut -f1 -d.)
           majversion=7

    

    

   Save the shell script.

    

   5. Continue with ENTM installation, it should work.