Request to ServiceNow fails
Article ID: 234823
Updated On:
Products
CA Identity Suite
Issue/Introduction
We have IDM configured with ServiceNow endpoint.
The configuration is IDM -> Layer 7 -> ServiceNow.
Seeing below response from ServiceNow in the Layer 7 logs: for all create and updates.
<html>
<head><title>400 Bad Request</title></head>
<body>
<center><h1>400 Bad Request</h1></center>
<hr><center>center_name</center>
</body>
</html>
Resolution
The problem is on the ServiceNow side. Please reach out to the Service Now support team to address the issue.
Feedback
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