[DE406290]: CABI 7.1: After scheduled job execution for dashboards we see empty PDF files

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Scheduled Dashboard jobs create blank PDF file

Resolution

Workaround: This is a know issue in JasperReports Server 7.9.1

 

1. In CABI, edit file <cabi_home>/apache-tomcat/webapps/jasperserver-pro/WEB-INF/js.config.properties.

Set the deploy.base.local.url property as follows:

• for HTTP mode:
• deploy.base.local.url=http://localhost:8080/jasperserver-pro
• for HTTPS mode:
• deploy.base.local.url=https://localhost:8443/jasperserver-pro

2. Edit file <cabi_home>/apache-tomcat/webapps/jasperserver-pro/WEB-INF/applicationContext-externalAuth-template-mt.xml.

Set the webUILoginEnabled property name to true as follows:

<property name="webUILoginEnabled" value="true" />

 

3. Restart the CABI server. (stopServers.sh / startServers.sh )

 

See this TIBCO support page for details: https://community.jaspersoft.com/wiki/scheduled-dashboard-produces-blank-pdf-error-specified-dashboard-wasnt-found