Information on Cybereason Security Update in our Servers

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

We are deploying Cybereason end point security software (EDR agent) in our servers. We notice a degradation in the application's performance after this deployment. Our internal team has flagged that any other application that uses COR_PROFILER environment variable could be impacted.

So, does Clarity use this environment variable? If not, any way to prevent the application's performance from being compromised due to the security software's deployment?

Environment

All Clarity versions

Resolution

Clarity does not use COR_PROFILER variable. However, to prevent performance issues, you can exclude the Clarity folder structure from being scanned by the security software.