How to map drives when using mstsc.exe with RDP Proxy Service

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

There is some limitation in PAM built-in RDP client so RDP Proxy service has been configured as below.

Using this RDP Proxy Service, PAM will invoke a local Microsoft RDP client (mstsc), instead of PAM built-in RDP client, to connect to a target Windows server. However, how can we configure drive mapping in this configuration?

Environment

Release : 3.4.x, 4.0

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

To enable mapping drive when you are using RDP Proxy, please select "RDP Drive Mapping" in Configuration > RDP Proxy > RDP Proxy Configuration tab.

You can also configure "Copy and Paste" feature in the same above configuration page.

Additional Information

Please refer

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-0/implementing/configuring-your-server/Configure-the-RDP-Proxy-Service.html