How to calculate consumed licenses on SOI Tool

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

please help us on how to calculate consumed licenses on SOI Tool.

We have been asked to determine how many license are being consumed by SOI and what type of licenses they are.

Is there any Database table or web service by which we can check this information?

 

Environment

Release : 4.2

Component : SOI MANAGER

Cause

Previously, SOI Licensing was based on both Connectors and Number of Devices (Systems and Networks).

This is no longer the case, entitlements are based on your contract.

Resolution

SOI has no GUI method to calculate licenses consumed.

It is solely based on the currently active contract and license schema and handled by the Accounts team.

This question needs to be redirected to your accounts team.