We installed CA agent on a new server and when we try to retrieve status information or jobs we are getting the message :
Unable to retrieve spoolfile, status=Spool file retrieval failed, lstatus=File is not available
It seems directories are created in the spool directory as expected but there are no files in the directories.
Release : 12.0
Component : Workload Automation System Agent
Configure the agent not to delete spool file of completed jobs by setting the parameter to false in agentparm file;
agent.spool.success.autocleanup=false
Restart the agent for the change to take effect.