SMP/E RECEIVE ORDER fails with message GIM69213S after Endevor Upgrade
search cancel

SMP/E RECEIVE ORDER fails with message GIM69213S after Endevor Upgrade

book

Article ID: 234525

calendar_today

Updated On:

Products

Endevor

Issue/Introduction

We are upgrading from 18.0.   For many months now we have successfully received weekly maintenance for v18.0 using SMP/E RECEIVE ORDER processing. 

We have added a RECEIVE ORDER job for the new release to our process but whenever we run this job it fails with error message:  

GIM69213S ** A PTF ORDER WAS NOT SENT TO THE SERVER BECAUSE NO PTFS WILL BE APPLICABLE TO THE GLOBAL ZONE OR TARGET ZONES.

We have verified that we are using the correct global zone and target (CAIT0) zone names in the new release.  The job but still the job fails while the 18.0 (and many other jobs for other Broadcom products) continue(s) to work.

Environment

 Endevor 

Resolution

To resolve the problem you need to apply and accept the product.