Unable to update task status

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

You have a project where the task status can be updated however in other projects, the task status can not be updated.  It is read-only.

Environment

Release : All Supported Releases

Component :PPMPRM

Cause

This is determined by which % Complete Calculation Methods is set for each project

Resolution

How the % Complete is updated depends on the % Complete Calculation Method on the project

• If the % Complete Calculation Method is set to Duration or Effort on the project, the % Complete value will update when the 'Update % Complete' job runs.  It cannot be updated manually.
• If the % Complete Calculation is set to 'Manual', the % Complete value can be updated manually on the project properties page.

 

Once the % Complete is updated on the project, the status of the task on the Project will update based on that percentage: 

•    When the project % Complete = 0%, the Status will display as Not Started on the task list.
•    When the project % Complete = > 0% but < 100%, the Status will display as Started on the task list.
•    When the project % Complete = 100%, the Status will display as Completed on the task list.

 

Note: Even if the % Complete Calculation Method of the project is set to Manual, in order to be able to save a task status of Completed, there must be 0 ETCs on the task.

Additional Information

% Complete Calculation Methods Behavior