OPS3146S EMERGENCY PRODUCT SHUTDOWN STARTED - MAXIMUM ABEND RATE - CAHCHECK

Products

• OPS/MVS Event Management & Automation

Issue/Introduction

Installing OPS in a new environment and getting the following error during initialization:

*OPS3146S EMERGENCY PRODUCT SHUTDOWN STARTED - MAXIMUM ABEND RATE       
 EXCEEDED                                                               
 IEF196I OPS3146S EMERGENCY PRODUCT SHUTDOWN STARTED - MAXIMUM ABEND    
 IEF196I RATE EXCEEDED                                                  
 STOP OPSS                                                              
 OPS9998I Health Check CCS services terminated                          
 IEF196I OPS9998I Health Check CCS services terminated                  
 OPS9998I OPMTCANT: Notifications disabled                              
 IEF196I OPS9998I OPMTCANT: Notifications disabled                      
 OPS5006O Notify subtask terminating                          

Environment

Release : 14.0

Component : OPS/MVS

Resolution

There was a CCS 14.1 load library in the LNKLST that was causing the abend in the Heath Checker.
The actual abend was in the CAHCHECK started task. OPS was just a victim of an environmental problem.
The solution was the removal of the old CCS 14.1 library from LNKLST and performing an IPL with only CCS 15.0

If an IPL is not an option, the following procedure may be followed:

https://techdocs.broadcom.com/us/en/ca-mainframe-software/traditional-management/ca-common-services-for-z-os/15-0/installing/upgrade-to-ca-common-services-for-z-os-15-0-without-an-ipl.html

In addition to the above, the following module may need to be refreshed too:

SETPROG LPA,ADD,MODNAME=CAMCRCVY,DSNAME=LNKLST,FIXED

 

 

Additional Information

CCS 14.1 went off support Dec 31st 2020 and is not compatible with OPS/MVS 14.0 per the compatibility matrix found here:

https://ftpdocs.broadcom.com/WebInterface/phpdocs/0/MSPSaccount/COMPAT/CLX.HTML