Set up Load Balancer URL for Clarity
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Set up Load Balancer URL for Clarity


Article ID: 234370


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


After migration to new servers, need to know the steps to make the LB URL work vs using direct server URL


Release : Any


  • Ensure that the new servers are added in the Load Balancer
  • Once done, set up the HTTP Entry URL in CSA or entryURL for app in properties.xml to the LB URL for each server 
  • It is fine to use an https URL but the entry should match the LB URL you want to use to connect
  • You do not have to enable HTTPS in Clarity properties.xml as LB can be offloading the SSL