We are trying to export data from the investigator as can be seen from the below screenshot.
The problem is that they want to export the data for different periods (e.g. 2 months ago, for 2 weeks, etc.) and they would like to keep the resolution of this export the same, in their case 15seconds (minimum) some of the export that they perform keep this resolution (the live once) but when they change the periods the resolution changes by itself, e.g. in most cases it goes to 900 second (15 minutes).
We are unable to understand why it is doing this as 15 min is strange (meaning it is not even available as a selection (only 12min)).
Release : 10.7.0
Component : Introscope