Status Report PDF truncates text in string fields

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Text entered into a string field and shown in the Status Report canvas gets incomplete data shown in the PDF report. 

1. Log into Clarity Modern User Experience (MUX)
2. Create a project 
3. Click on the Status module for the project 
4. In the Status Report Update field, paste at least 5 lines of text
5. Click Preview
6. Click Download PDF, then Save
7. Open the PDF and look at the Status Report Update field

Expected Results: The entire text pasted into the field should display in the PDF. 

Actual Results:  Some lines get completely left out, and line 4 has the bottom half of the characters cut off. 

Environment

Release: Clarity 16.0.1 and higher. 

Resolution

This is not a bug. This is a product limitation when generating the PDF starting in 16.0.1. 

Workaround: Resize the field on the canvas and export the report again.