Client Task Server plug-in is installed on the wrong drive and cannot register to itself. The name of the server in IIS is not correct.

Products

• IT Management Suite

Issue/Introduction

The Client Task Server is installed on the wrong drive and the ClientTaskServer page doesn't exist in the IIS virtual directories:

Environment

ITMS 8.x

Cause

It is possible that the server name was changed earlier and this change was not applied in IIS.

Resolution

in the IIS Connection pane, the name of the Server was different than the server name:

• Right-click on the name in IIS and rename it to the correct name.
• From Notification Server or manually uninstalled the Task Server Agent from this server.
• Delete the Client Task Server folder which was installed in the wrong path and if there is an Altiris folder there, preferably rename it to something else.
• Reinstall the Client Task Server on this site server.