How-TO: Run Pkgapp to gather Apache crash

Products

• SITEMINDER

Issue/Introduction

How to gather pkgapp logs for Apache crash

Environment

Release : 12.8

Component : SITEMINDER -POLICY SERVER

Resolution

Here are the needed steps to gather pkgapp trace:
1. Confirm that GDB is installed 
    * Grabbing libs with gdb   [success]
 2.  Make sure to run pkgapp command against the pid of apache.
    
     pkgapp -ir -p <new PID of httpd> -c </path_to_core/core_file> -a </path/to/httd> -s <output_path/folder>
     
3. Upload the generated output file including the runtime-<date>.log file. 
4. Confirm new and updated backtrace file is generated in the proctool-info folder.