Steps to capture pkgapp trace for policy server crashes
Release : 12.8.x
Component : Policy Server
1. confirm that GDB is installed
* Grabbing libs with gdb [success]
2. make sure to run pkgapp command against the pid of smpolicysrv not smexec.
pkgapp -ir -p <Current active pid value for the policyserver> -a <Policyserver installation/bin/smpolicysrv> -c <path to the core file> -s <path to store the output>
example:
pkgapp -ir -p 14367 -a /opt/CA/sitemider/bin/smplocysrv -c /var/tmp/cores/core.124 -s /var/tmp/storage
3. upload the generated output file including the runtime-<date>.log file.
4. confirm new and updated backtrace file is generated in the proctool-info folder.