Sym Agent not upgrading after ITMS 8.6 RU2 upgrade
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Sym Agent not upgrading after ITMS 8.6 RU2 upgrade

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Article ID: 234168

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

Why after upgrading to ITMS 8.6 RU2 from RU1 did the Symantec Agent upgrade to all managed machines but not to the Site Servers / Task Servers?

Environment

ITMS 8.6 RU2

Resolution

Cloning the Task Service Update (x64) and targeting it to the affected Task Servers and resolved the issue:

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