Wrong date time calculation SDK 8.5 RU4

Products

• ServiceDesk

Issue/Introduction

To reproduce the problem.
Open a ticket with any information (click next, next & finish) and resolve the ticket

Incident example

On Report Correct date and time

Change Ticket

Again open with any information and approve.

On reports

 

 

 

 

 

 

 

 

 

Environment

Release: 8.5 RU4

Cause

Defect

Resolution

Download Workflow_8.5_POST_RU4_v8_3Feb_2022.zip from CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES