Identity Manager View Submitted Tasks Last Activity Sorting Inconsistency

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

In the Identity Manager View Submitted Tasks (VST) screen, the "Last Activity" displayed on the task main page may not match the actual last modified event observed when drilling down into the task details.

This discrepancy is due to how task metadata is stored and processed within the application.

Environment

Identity Manager 14.x

Cause

The application does not currently store millisecond-level precision in the runtimestatusdetails12 database table for the Origination Time column. Without this granular timestamp data, the system cannot accurately sort multiple activities that occur within the same second, leading to inconsistencies in the "Last Activity" display.

Resolution

This behavior is a product limitation and cannot be resolved through cumulative patches (CP) or configuration changes, as it requires a fundamental modification to the database schema.

If you require this functionality for your environment, please submit an enhancement request via the Broadcom Communities Ideation portal: Broadcom Ideation Portal