Application is not allowed: Computer OS and procedure OS not compatible. [SDM223611]

Products

• CA Client Automation - IT Client Manager
• CA Client Automation - Software Delivery
• CA Client Automation

Issue/Introduction

After installation of patch SO08958 execution of procedure with Run on OS option set to "Windows 32-bit" fails with error :

 

Application is not allowed: Computer OS and procedure OS not compatible. [SDM223611]

Environment

Client Automation 14.0 SP2 + SO08958

Resolution

- Change in the database the SD procedures with "Windows 32-bit" by "Any" with this sql query :

use mdb
update usd_actproc set apesos=196608 where apesos=131328

and recycle caf on Domain Manager

caf stop

caf start

or

- Upgrade the Domain Manager to 14.0 SP3 or 14.5