Unable to login to OAuth Manager or has error after login to Oauth Manager after upgrade OTK.

Products

• CA API Gateway

Issue/Introduction

After upgrading OTK 4.2 to 4.4.x, we are no longer able to log in to the OAuth Manager.

https://<HostName>:8443/oauth/manager

The installation appears to be perfectly clean and the JDBC connection test works fine using the OAuth connection but the log shows this error:

REQUESTID:0000017e77de9190-483 oauth/manager [/oauth/manager]: 11000: Policy processing caught an exception: RaiseErrorAssertion is stopping execution.
2022-01-20T14:54:54.644+0000 WARNING 756 com.l7tech.server.message: AUDITLOG: INFO: PROJECT:: REQUESTID:0000017e77de9190-483 oauth/manager [/oauth/manager]: Message was not processed: Assertion Falsified (600)

Or  in the case of upgrade to 4.6.x, we saw this error: 

{ "error":"invalid_request", "error_description":"The request failed due to some unknown reason" }

 

Environment

Release : 10.x

Component : Gateway,  OTK. 

Resolution

After the upgrade, the OAuth manager failed because it could not find the otk-related cluster-wide properties. 

These properties are introduced in OAuth 4.4.1  and are installed by the subcomponent "OTK Configuration". See the screenshot below.

Make sure this component is selected during the upgrade from 4.4 to 4.4.1 or during the upgrade from 4.2.to 4.4.1 or from any otk release before including 4.4 to 4.5.x or 4.6.x.

Screenshot OTK 4.4.1 Solution Kit (Example):