The customer said missing performance data in ASM for this past weekend. They need assistance to rectify this.
Release : SAAS
Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)
Unfortunately, the data restore won't be possible. The outage was on the database and caused ASM was not monitoring at all. Between Feb 6, 23:35 to Feb 7, 7:00 UTC there will be gaps for all customers.
The outage prevented ASM to monitor services. The data is lost because it was never created.