Incorrect entries added to tblobj.cfg

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

During re-publishing of the schema without any changes, tblobj.cfg has a new entry: chg Call_Req

This is odd: other entries in the file are chg Change_Request

Republishing is done by doing a save/publish in WSP Schema Designer, stopping SDM Services, then run pdm_publish.  

Environment

Release : 17.3

Component : SDM - Web Screen Painter

Cause

This is due to an incorrect entry in one of the mod files in the NX_ROOT/site/mods directory.

Resolution

Example entry in a hypothetical custom zchg.mod file that may be present in a given SDM installation that contains such content.  Entry of interest is highlighted.

OBJECT chg {
 ATTRIBUTES Call_Req {
  zXXXX LOCAL INTEGER;
 };
 TRIGGERS
 {
 };
};

After changing this code block to read as:

OBJECT chg {
 ATTRIBUTES Change_Request {
 zXXXX LOCAL INTEGER;
 };
 TRIGGERS
 {
};
};

The issue no longer occurs.