A Project ID that includes a slash, does not export to MSP
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A Project ID that includes a slash, does not export to MSP

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Article ID: 233826

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When attempting to export a project from Clarity to MSP results in being presented with the dialog box but failure to export.

Environment

Release : 16.0.0

Component : CLARITY MICROSOFT PROJECT (MSP)

Cause

The project ID includes a forward slash character, '/'. 

Resolution

Removing this '/' character resolves the problem and allows the project to export