End of life and product lifecycle for SSL Visibility Hardware and Software

Products

• SV-1800
• SV-2800
• SV-3800
• SV-800
• SV-S550
• ISG SSLV
• SSL Visibility Appliance Software
• SSP-S210 PLATFORM
• SSP-S410 PLATFORM
• SSP-S620 PLATFORM

Issue/Introduction

You are seeking end-of-life and end-of-service and product lifecycle information for SSL Visibility hardware appliances and software.  For a complete list, see Product lifecycle and end of life and information for Broadcom, Symantec, and VMware products.

Resolution

Refer to the product lifecycle as documented at: https://support.broadcom.com/group/ecx/productlifecycle which identifies key dates for platforms and the SSL Visibility software versions regarding the end of life, and/or end of service lifecycle (listed by model/version number).

Additional Information

What’s New?

• In recent years Broadcom has announced end of life for legacy hardware platforms for SSLV. 
• Software version 4.5.x is the last supported release for legacy appliances  
  • Version 4.5 was required for the SV800, 1800, 2800, and 3800 models 
  • On legacy appliances, Broadcom will continue to provide hardware support to the end of a customer's contracted hardware support term if it is beyond the Drop Support Date 
• Software version 4.5 is the last supported release for legacy appliances 
• Broadcom will be ending support services for software version 4.5
• With the release of SSLV version 6.2, Broadcom has also announced the end of service for software versions 5.x 
• Customers should upgrade to version 6.x or later

• Software version 6.x is the current active major version and supported on modern hardware
  • Upgrade to version 6.x following instructions in the version 6.1.1 release notes, involving an intermediate step to version 5.5.
  • https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/ssl-visibility/6-1/6x-release-notes.html

• The end of service date for SSLV version 4.5 & version 5.x was announced June 18, 2026
• Drop Support Date for version 5.x is December 31st, 2026 
  • Broadcom will provide Support to customers who have contracted support terms after the Drop Support Date on the version 6.x software
• For exceptions, contact your Broadcom Representative 

• Limited Support is provided for the period of time between the end of service announcement and Drop Support Date:
  • Resolving certain security vulnerabilities (critical and high)
  • No new features will be added to v4.5 or v5.x
  • No additional fixes will be made on v4.5 or v5.x

• SSLV v6.x is not supported on legacy EOL hardware. Customers need to plan for a platform refresh (upgrade) to new SSP hardware and ISG-enabled SSLV software

• Customers have from the release of this announcement up to the Drop Support Date of December 31st, 2026 to upgrade to a supported software version and platform

 

For a complete list, see Product lifecycle and end of life information for Broadcom, Symantec, and VMware products