After upgrade from UIM 20.3.3 to UIM 20.40 the Inventory page in OC is empty

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe

Issue/Introduction

After upgrade from UIM 20.3.3 to UIM 20.40 the Inventory page in OC is empty

 The policymanagement queue on the primary hub is green and draining.

Environment

Release : 20.4

Component : UIM OPERATOR CONSOLE - WASP & CORE

Browser set to German language.

Also observed with browser set to other languages like Spanish and Portuguese 

Cause

- Language support

Resolution

The UIM Inventory page becomes empty when the language is not English, e.g., switching to German language recreates the issue. Switching back to English the Inventory page works and shows data. In 20.3 it worked fine. So the temporary workaround was to set the browser to use English language.

This issue has been permanently fixed in UIM 20.4 CU1 and later versions.  You can download the cumulative updates here:

DX Unified Infrastructure Management - Cumulative Updates & Patches