Password view request reports or API call in CA PAM show only the past 30 days worth of Password View Details

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Running a Credential Management Report of Password View Requests, only the last 30 days worth of requests for password view are shown. The same occurs if using the API call (/api.php/v1/passwords/viewRequests.json).

Why is this happening ?

Environment

CA PAM all releases

Cause

The number of days that the password view requests are kept in the database is an independent setting in Settings --> Credential Management Settings --> Password View Request Delete Interval Days, and it is set to 30 days by default

Resolution

Modify the said value to the desired interval to keep sufficient password view request data