Computers are not being targeted by the latest Microsoft Bulletin

Products

• Patch Management Solution

Issue/Introduction

Microsoft Patches are not being Targeted to Computers, and so there is no Bulletin shown on the Agent Agent property's Software Update tab as seen here:

Environment

ITMS 8.x

Patch Management 8.x

Resolution

Always follow Microsoft's guidelines for installing each patch.

Symantec uses Microsoft's recommended prerequisites.  For example, a lot of updates have this information:

Before installing this update Microsoft strongly recommends you install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). SSUs improve the reliability of the update process to mitigate potential issues while installing the LCU and applying Microsoft security fixes. For general information about SSUs, see Servicing stack updates and Servicing Stack Updates (SSU): Frequently Asked Questions.

Also, if a Service Stack update has not been installed recently then Patch Management may not include that system(s) as Applicable for the patch.

 

Additional Information

If you believe a bulletin should be Applicable and Targeting a specific system(s), please capture the information in KB Data needed to troubleshoot a possible rules issue in Patch Management and create a case with Support with this information.