U00003603 Program error: Client is not correctly supplied when calling ZULOGG

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

An issue was found where the following error message would be logged in the WP log during the initialization phase:
 
U00003603 Program error: Client is not correctly supplied when calling ZULOGG.
 

Environment

Release : 21.0. 5, 21.0.6 and 21.0.7

Component : AUTOMATION ENGINE

Cause

Software Bug

Resolution

The ZULOGG mentioned in the error is a part of a proprietary library that Automic uses.  The library is the ZU00132 library and includes things like ZUHELP and ZULOGG which is used for logging functions.  The message "Client is not correctly supplied when calling ZULOGG." is an internal debug message and can be ignored.  

Issue determined as a defect to be fixed in future release of 21.0.  There should be no impact to functionality.