Showing Values as 0's in Widgets With TSV's if we are landing to Layouts other than Grid

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

If widgets are configured with TSV attributes, you may see zero values when landing on some layouts.

Grid TSV settings are not being loaded when landing on to the different layouts other than Grid like tree, board etc.

Widgets are not honoring respective layouts TSV settings and these are always defaulting to Grid settings.

 

Expected Results:

Widgets should show the appropriate value as configured on the layout View Options. 

 

Actual Results:

Widgets show zeros, instead of the correct value in layouts other than the Grid. 

 

 

Resolution

This is reported as DE63803, fixed in 16.0.2

 

Workarounds:  

Option 1:  Initially land on the grid layout and the widgets will display correctly.

Option 2: Navigate to the grid and return to your preferred layout (ex:  Board/Gantt/Timeline etc).