Alarms are not showing in the Operator Console in UIM 20.3.3

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe

Issue/Introduction

Alarms are working fine and tickets are being generated in Infrastructure Manager, but new alarms are not being updated in Operator Console.

Environment

Release : 20.3.3

Component : NAS 9.32x

Cause

- nas configuration issue

Resolution

1. In the nas probe select the checkbox to "Activate NiS bridge"

2. Click Apply, then Ok and the nas will restart

3. The alarms will begin synching between IM and the Operator Console.

Additional Information

Oct 5 2023 - Marco Ippati - Covered LOD IP