Autosys Agent silent install failed

Products

• CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

Trying to try upgrading agents "manually" with the setup.bin with a response file.

1. Stopped the cybAgent

2. kicked off the setup.bin as follows:

[root@xxxxxxx tmp]# ./setup.bin -f responsefile.txt
Preparing to install
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...
-------------------------------------------------------------------------------------

End result the installation does not happen. There are no logs.

Here is the response file contents:

[root@xxxxxxx tmp]# cat responsefile.txt
INSTALLER_UI=SILENT
ACCEPT_EULA=ACCEPT
AGENT_UPGRADE_PATH=/apps/autosys/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT

 

Environment

Release : 12.0

Component : Workload Automation System Agent

Resolution

Add the following parameters to response file and retry upgrade.
Note: Ensure that there are no jobs running on the agent and that the agent service is shutdown before upgrading!

• USE_BUNDLED_JVM=true
• AGENT_UPGRADE_FORCE=true

If running upgrade from command line the parameters need to be passed with a "-D" preceding the parameter:

• -DUSE_BUNDLED_JVM=true
• -DAGENT_UPGRADE_FORCE=true
  
  Example: ./setup.bin -i silent -DACCEPT_EULA=ACCEPT -DAGENT_UPGRADE_PATH=/apps/autosys/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT -DUSE_BUNDLED_JVM=true -DAGENT_UPGRADE_FORCE=true