Clarity API key maximum possible

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Getting a error message when the clarity admin tries to create more than 3 API keys.

Error: "Exceeded total number of allowed token 3 for the client..."

The value for "Maximum number of keys" allowed per user set in the system is 30. Why are we hitting this limit?

Environment

Clarity 16.0 REST API AUTHENTICATION

Resolution

The limit based on the current design is apparently 3 active API keys per client. The clarity admin can create more clients via new UX administration option and then create more API keys. But the maximum limit (Maximum number of keys default 30 keys)  is still what is set via classic ppm (administration > system options).

Additional Information

Additional product reference:

REST API Authentication : API Developer Generate API keys for your client