ProxyAddress handling with IM PX

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

Whenever the proxy address is set via an Identity Manager Policy Xpress (PX) Policy the smtp address is set to capitals which AD infers as a Primary address, why does this happen?

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

If you set a single proxy address in px (see example below) the smtp syntax is automatically converted to capitals (SMTP) when it is passed to Active Directory, to indicate the Primary address

 

{"address": "[email protected]","type":"smtp"} 

 

If you set two proxy addresses in px (see example below) the smtp syntax of the second address is automatically converted to capitals (SMTP) to indicate the Primary address and the first address is retained in lower case as the Primary address.

 

{"address": "[email protected]","type":"smtp"}

{"address": "[email protected]","type":"smtp"} 

 

If you set two proxy addresses in px (see example below) with one address syntax specified in capitals (SMTP) to indicate the Primary address, this address is retained as the Primary address, and the other address specified in lowercase is set as a secondary address.

 

{"address": "[email protected]","type":"SMTP"}

{"address": "[email protected]","type":"smtp"}

Additional Information

Please refer to the Knowledge Article "How to set an email Alias in AD from an IM Policy Xpress Policy" as an example of this type of PX deployment.