Whenever the proxy address is set via an Identity Manager Policy Xpress (PX) Policy the smtp address is set to capitals which AD infers as a Primary address, why does this happen?
Environment
Release : 14.x
Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)
Resolution
If you set a single proxy address in px (see example below) the smtp syntax is automatically converted to capitals (SMTP) when it is passed to Active Directory, to indicate the Primary address
If you set two proxy addresses in px (see example below) the smtp syntax of the second address is automatically converted to capitals (SMTP) to indicate the Primary address and the first address is retained in lower case as the Primary address.
If you set two proxy addresses in px (see example below) with one address syntax specified in capitals (SMTP) to indicate the Primary address, this address is retained as the Primary address, and the other address specified in lowercase is set as a secondary address.