PAM Cannot resolve my FQDN

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Trying to start my multisite cluster but due to an issue with our DNS servers my FQDN defined in my cluster config cannot be resolved. I need a workaround because my cluster requires SAML authentication.

Environment

Release : 4.0

Component :

Cause

The root cause is the DNS servers are not working properly

Resolution

While you are working on the DNS servers you can use the local host files to allow PAM to resolve these IPs locally. You should remove these entries once this is resolved to avoid missing changes in your networks in the future.