UIM vmax probe return error "reson: command symcfg list -v -dir all -out xml"
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UIM vmax probe return error "reson: command symcfg list -v -dir all -out xml"

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Article ID: 233034

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Installed SYMCLI on the HUB. But getting the error when trying to add a resource.

The vmax.log shows the below error

ERROR Error while processing 'symcfg list -v -dir all -out xml'

 

Environment

Release : 20.3, 20.4

Component : UIM - VMAX

Resolution

Please verify the below:

- The user that Nimsoft is configured to use has access to run commands to all the arrays in the storage.
- On the server where SynCLI is installed go to Program Files/EMC/SYMAPI/config/netconfig 

Service_name - TCPIP Server_node_name Server_IP_Address port_number
SYMAPI_SERVER1 - TCPIP EMCserver 198.51.100.1 2707 


- Verify the server name match the server name in the vmax prob config